Product

Make better decisions about the people you serve

Metisyne enriches your Ideal Customer Profiles and Personas with current behavioral and market data. Then it puts them to work: sizing opportunities, testing ideas before they cost anything and showing how each audience sees you. Decisions about your market rest on evidence, and outcomes follow.

The Metisyne Dashboard showing Northwind's footprint: overall sentiment and its reason, each Ideal Customer Profile's sentiment, and the Horizon panel with the largest shift.

How it fits together

Everything starts with your customer


Describe your customer once. Planning, Focus Groups and Horizon all work from that profile, so every decision traces back to the people you serve.

Target Audience

Mid market B2B SaaS
  • Director of SEO
  • Content Marketing Lead

62% positive

Customer Missions, behavior, conversation and perception

Enriched from five kinds of data: search and keyword data, online communities and reviews, third party market data, third party industry data, and other data sources, ethically sourced.

Focus Groups

Ask this audience which message they'd choose, and get every answer with its reason.

A Focus Group report opening with the answer to the outcome you asked for, which headline to launch with, the reason behind it and how many segments agree.
See Focus Groups

Planning

Size an idea against this audience: how big it is, which channels fit and the angle nobody is using.

A Plan's opportunity size and fit by channel, with each factor rated high, medium or low and the reason behind each rating.
See Planning

Horizon

See how this audience's view of you changes, and what changed it.

A 13 week Horizon chart of positive sentiment that dips below the horizon line, with pricing named as what pulled it down.
See Horizon

Who it serves

For the people who decide and the people who do the work


Leadership

A short, regular read of how each audience sees you, distilled to what you need to decide.

The team

Planning and Focus Groups to research, test and refine ideas, messages and campaigns before committing budget.

Both see the same customer, at the level of detail each one needs.

Target Audience

Define your customer once


Ideal Customer Profiles and Personas that combine your context with what your customers search, what they say and how they see you and your competitors.

See Target Audience
Onboarding, where you describe your first customer in your own words and choose an audience type before Metisyne builds the Ideal Customer Profile.

Planning

Size every idea against your audience


Size an idea against your Ideal Customer, with context-aware data on semantic keywords, sentiment, competition, channel fit and customer behavior.

See Planning
Step two of starting a Plan, choosing which Customer Missions it serves for the Ideal Customer Profile and each of its Personas.

Focus Groups

Put every message in front of your audience


Test ideas, messages and campaigns with Synthetic Audience Segments built from your profiles and current market data. Every answer comes with its reasoning and sources.

See Focus Groups
Starting a Focus Group, either by building your own or from a template sized by segments and questions.

Horizon

Track how sentiment moves and why


Follow your footprint with each audience, and see which customers moved and why when it shifts.

See Horizon
A 13 week Horizon chart of positive sentiment that dips below the horizon line, with pricing named as what pulled it down.

What it changes

What improves when you decide with evidence


When decisions are made with evidence about your customer, three things improve.

  • Product-market fit

    Know which audiences fit your product best, and put every channel behind them.

  • Spend and time

    Put budget behind the keywords, angles and messages this audience responds to, and test before you spend.

  • Click through and conversion

    Write headlines, offers and pages in the words your audience uses.

Start with a customer you already know


Get in touch and we'll walk through Metisyne using a customer you serve.